Service Area
Serving Rockland from 36 Capital Drive, Nepean · 24/7 monitoring · 613-233-1115
Rockland's new subdivisions and established streets are filling up with Ottawa commuters — and most of them are being quoted big-national prices for basic monitoring. We service Rockland, Clarence Creek, Hammond and Bourget with the same equipment, the same 24/7 live monitoring, and a rate that makes switching easy.
New builds get a pre-wire finished with a ProSeries touchscreen and video doorbell; established homes usually have an existing system we can switch over for free — same sensors, smaller bill.
Monitoring doesn't care about distance — the station sees your alarm the second it trips, 24/7/365, and follows the same verification and dispatch protocol as any downtown address. Service calls to Rockland are part of our regular routes.
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Three ways to do this
That one answer decides everything else — and in a lot of Rockland houses the panel that is already there can stay — on an app, or just monitored.
Our First Alert line, the one we are a Premier Pro Partner for. Usually the VISTA H3, or a ProSeries touchscreen, fitted and monitored — everything quoted in writing first.
A DSC, Honeywell VISTA, Qolsys or 2GIG panel usually stays exactly where it is — we add a communicator, keep your keypads and sensors, and it goes on an app.
A working panel and a real phone line is all this needs. We change who it dials and nothing else — no app, no new hardware, nothing to buy. $9.99 a month the first year.
In Rockland, specifically
Clarence-Rockland is policed by the Ontario Provincial Police, not the Ottawa Police Service, so the City of Ottawa's false-alarm by-law does not apply here. Any fee for a false police dispatch is set by the municipality or the OPP, not by us — check with them for the current amount.
Plenty of Rockland households commute into the city. The app tells you when the kids get home, when the door opened that should not have, and lets you cancel a false alarm from the notification with Cancel/Verify.
Out toward Clarence Creek and Bourget, reception can be weaker indoors. We check the panel's own signal before leaving and fit an external antenna where it helps.
Rockland · Clarence Creek · Bourget · Hammond · Cheney · St-Pascal-Baylon
Rockland is about forty-five minutes east of our Nepean office.
Questions
Yes — Rockland, Clarence Creek, Hammond and Bourget are part of our regular service area for installs and service calls.
In most cases, yes, free of charge. Send a photo of the keypad and we'll confirm the same day.
$9.99/month for your first year, then $14.99 + HST for a standard system or $16.99 + HST for a VISTA H3. Alarm.com, GSM/cellular, camera or doorbell service are additional monthly fees, quoted upfront when we discuss your options — everything upfront, no hidden agenda. Paid by pre-authorized bank payment (void cheque).
Yes. It is the eastern edge of where we work. Same technicians, same monitoring station, same monthly prices as in Ottawa.
No — that is a City of Ottawa by-law. Clarence-Rockland is policed by the OPP, and any false-alarm fee is set locally. Check with the municipality for the current amount.
Yes. On the subscriber sheet you pick notify only, a guard first, or the police, and what happens when several sensors trip at once. Guard response is optional and charged per callout by the guard company.
