Service Area
Serving Orleans from 36 Capital Drive, Nepean · 24/7 monitoring · 613-233-1115
Orleans families in Fallingbrook, Avalon, Chapel Hill, Queenswood Heights and Convent Glen have spent decades being quoted big-national prices for basic monitoring. We're the Ottawa-owned alternative — same professional equipment, live 24/7 operators, at a rate that makes the switch obvious.
Much of Orleans was built in the 80s, 90s and 2000s, and a large share of those homes already have an alarm — often sitting unmonitored after a contract ended. Reactivating an existing system is our specialty: free switch-over, free programming, and you're protected again within days.
Finished basements are the norm in Orleans — which makes monitored flood sensors near the hot-water tank and sump, plus monitored smoke/CO on every level, some of the cheapest insurance you can add. One system, one app, one monthly bill.
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Three ways to do this
That one answer decides everything else — and in a lot of Orléans houses the panel that is already there can stay — on an app, or just monitored.
Our First Alert line, the one we are a Premier Pro Partner for. Usually the VISTA H3, or a ProSeries touchscreen, fitted and monitored — everything quoted in writing first.
A DSC, Honeywell VISTA, Qolsys or 2GIG panel usually stays exactly where it is — we add a communicator, keep your keypads and sensors, and it goes on an app.
A working panel and a real phone line is all this needs. We change who it dials and nothing else — no app, no new hardware, nothing to buy. $9.99 a month the first year.
In Orléans, specifically
A lot of alarms in Convent Glen, Queenswood Heights and Fallingbrook were put in when every house had a landline. If the line is gone, the panel may be talking to nobody. The Universal Communicator puts an old dialer panel onto Alarm.com without replacing it — the cheapest way onto the platform.
Check two things first: when the contract actually ends, and whether the equipment was leased. Leased equipment goes back; owned equipment we can often take over. Some national-brand panels are locked to the company that sold them — we will tell you honestly if yours is one of them.
Arm and disarm from your phone, see who came home and when, and cancel a false alarm from the notification with Cancel/Verify. Every Alarm.com plan except the Universal Communicator includes the full app.
Convent Glen · Orléans Wood · Queenswood Heights · Chatelaine Village · Hiawatha Park · Fallingbrook · Chapel Hill · Avalon · Notting Hill · Cardinal Creek · Orléans Village
Orléans is about thirty minutes from our Nepean office.
Questions
Usually, yes — most dormant systems in Orleans can be reactivated and switched to our monitoring at no charge. A photo of the keypad tells us everything.
Yes — Orleans is part of our regular daily service area, and monitoring itself is 24/7/365 regardless of where you are in Ottawa.
Yes — monitored flood detectors near the water heater, sump and laundry are a common Orleans add-on and work with both ProSeries and VISTA H3.
Yes — same office, same technicians, same monitoring station as anywhere else we work. The monthly price does not change with your postal code.
Usually yes, until the end date — a buy-out rarely makes sense. Find the end date and whether the equipment is owned or leased, then talk to us a month before so there is no gap.
Yes. Navan, Cumberland and Sarsfield are on our rural Ottawa page, and Rockland has its own.
